New Web Check InEasy, fast and wherever you are

How to use Web Check-In

  1. 1. Log into your account

    Enter your confirmation number, e-ticket number, or ConnectMiles number, along with your last name

  2. 2. Review and complete your information

    Confirm your flight details and complete the passenger information. To earn miles for your flight, enter your ConnectMiles number.

  3. 3. Select your seat

    Select a seat or change your current selection for a more comfortable seat.

  4. 4. Opt in to Automatic Check-In for your subsequent flights

    If you opt in, all passengers will be checked in automatically 24 hours prior to each flight.

  5. 5. Accept the statement about restricted items and required documents

    Confirm your agreement and compliance with all requirements applicable to your travel.

  6. 6. That’s it! Once you’ve completed the check-in process, you’ll be able to print your boarding pass or download your mobile boarding pass

    Use Web Check-In for your trip and get your boarding pass in the format of your choice.

Our new Web Check-In provides a more streamlined, intuitive experience, so you can get your boarding passes for yourself and your travel companions quickly and easily, wherever you are.

A computer with a glimpse of the new Web Check-In

Why use Web Check-In?

By using Web Check-In at your own convenience from your computer, smartphone, or tablet, you can skip waiting in line and save time at the airport. Web Check-In is available starting 24 hours before the departure of your flight and ending 1 hour before the scheduled departure time.

For flights from Venezuela, Web Check-In is available starting 24 hours before the departure of your flight and ending 2 hours before the scheduled departure time.

A mobile phone with a glimpse of the new Check-In
A person looking through the terminal window with a carry on bag

Are you checking bags?

Remember to arrive at the airport an hour and a half before departure in order to check your bags at the Web Check-In counter.